Introduction & Acceptance
By using the Intimate Tribe website, placing orders, or otherwise transacting, you (“you,” “customer,” “user”) accept and agree to these Terms & Conditions (the “Terms”). If you do not agree, please do not use our site or purchase from us.
Eligibility & Age Restrictions
- You must be 21 years or older to use this site and purchase products.
- You represent and warrant that all information provided is true, accurate, complete, and up to date.
Account Registration & Security
- You may register for an account. You are responsible for safeguarding your username, password, and all activity under your account.
- You accept liability for any unauthorized use of your account unless you notify us promptly of a security breach.
Product Information & Pricing
- We make every effort to display accurate product images, descriptions, and pricing, but we do not guarantee error-free descriptions.
- We reserve the right to change prices, correct errors, or update products at any time (even after an order is placed), though we will use reasonable efforts to notify you in case of significant changes.
- Certain offers or promotions may have limitations, e.g., one per customer, limited stock, region-specific.
Order Acceptance & Cancellation
- Placing an order is an offer by you to purchase. We reserve the right to accept or reject (or partly accept) any order for any reason.
- If we reject or cancel, we will notify you and refund amounts paid (if any).
- In case of inventory or pricing errors, we may cancel or adjust.
Payment
- Payment must be made via the payment methods offered (e.g. credit/debit card, net banking, UPI, wallet).
- You authorize us to charge your payment method for all amounts due.
- You are responsible for any fees, taxes, or charges imposed by payment gateways or your issuing bank.
Shipment, Delivery & Risk
- Once a shipment is handed over to the courier, risk passes to you (unless damage in transit is proven).
- Delivery estimates are indicative only and may change due to courier delays, stock, or external factors.
- If we are unable to deliver due to your error (wrong address, missed attempts), we reserve the right to cancel the order or levy re-delivery charges.
Returns, Refunds & Cancellations
See our Cancellations & Refunds policy.
Intellectual Property
All content on this site (text, graphics, logos, images, software) is the property of Intimate Tribe or its licensors. You may not reproduce, distribute, or create derivative works without our written consent.
Prohibited Use
You agree not to:
- Use the site for any unlawful, obscene, or offensive purpose.
- Upload or transmit viruses or malicious code.
- Scrape, crawl, or extract data from the site without authorization.
- Use the site to promote competing services or products.
Indemnification
You agree to indemnify and hold Intimate Tribe (and its officers, employees, agents) harmless from any claims, damages, losses, liabilities, costs (including legal fees) arising from your violation of these Terms or misuse of the site.
Disclaimers & Limitation of Liability
- The site, products, and any information are provided “as is” without warranties of any kind, unless stated otherwise.
- To the fullest extent permitted by applicable law, Intimate Tribe’s liability is limited to the value of the order you placed.
- We are not liable for indirect, special, incidental, or consequential damages (e.g. loss of profits, data).
Termination
We may suspend or terminate your access to the site (with or without notice) if you breach these Terms. Certain obligations (e.g. indemnity, disclaimers) survive termination.
Governing Law & Dispute Resolution
- These Terms are governed by the laws of India (or whichever jurisdiction you choose).
- Disputes will be subject to the exclusive jurisdiction of the courts in Tamil Nadu.
- If any part of the Terms is held invalid, the remainder stays enforceable.
Amendments
We may modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site implies acceptance of updated Terms.